Industry

Retail & FMCG

Tight margins, fast-moving stock, and a till that never stops.

Who this is for

Supermarkets, tuckshops, wholesalers, hardware stores and any business selling goods over a counter. If you carry stock and ring up sales every day, this is you.

Why the accounting is different here

Retail lives and dies by gross margin and stock control. A 2% pricing mistake, a shrinkage problem, or a mix of standard-rated and zero-rated VAT sales can quietly eat your profit — and ZIMRA fiscalisation rules leave no room for guesswork.

Common pain points
  • Stock shrinkage between deliveries and shelves
  • Mixing standard-rated, zero-rated and exempt VAT items
  • USD / ZWG dual pricing and daily rate changes
  • Cash handling, floats and till reconciliations
  • Slow-moving stock tying up working capital
  • Fiscal device downtime and receipt compliance
Regulators & rules
  • ZIMRA — VAT, QPDs, fiscalisation (FDMS)
  • NSSA — employee contributions for shop staff
  • Local authority shop licences and health permits
  • RBZ auction rate and exchange control rules

How we help

Monthly stock-take reviews and gross margin analysis

VAT category mapping so nothing is under- or over-charged

Till, float and bank reconciliations built into your books

Dashboards showing top sellers, dead stock and cash-flow gaps

Pricing reviews when the exchange rate moves

KPIs we track

Gross profit % by department
Stock days on hand
Shrinkage % vs sales
Sales per square metre
Cash-to-card mix
Top 20 SKUs by margin

Playbook modules that matter most

A real example

Case study · Retail & FMCG
Scenario

A Gweru supermarket was showing healthy sales but shrinking cash. Monthly stock counts hadn't been reconciled in six months and staff were re-pricing without a system.

Outcome

We rebuilt the stock ledger, introduced weekly cycle counts on the top 50 SKUs and a simple pricing sheet tied to the RBZ rate. Gross margin recovered from 14% to 21% inside four months and the owner stopped topping up wages from personal savings.

FAQs